Prices & Insurance Billing

Direct billing is dependent on which service and therapist (Massage, Osteopathy, Acupuncture, Counselling or Chiropractic) you will be having. Not being able to direct bill to your insurance company does not necessarily mean it is not covered. It just means we are unable to submit a claim electronically for you. Please check with your insurance company indicating the practitioners professional designation (RAc, RCT, RCT-C, DoMP, etc) to determine if your plan will cover their services and if it allows direct billing.

For Massage services, we can submit to most insurance companies. However, submission to your insurance is dependent on whether or not your benefit plan allows direct billing or if your therapist does insurance submission. Our therapists are liable for the repayment of the claimed amount should the insurance company deem the expense not covered upon audit. As such, not all our therapists are comfortable with taking on that risk. Please check with us first if you are unsure if your visit can be submitted.

For Osteopathic and Counselling services only Blue cross/Veterans Affairs can be direct billed and only Mhairi and Chris currently accept direct billing.

For Chiropractic and Acupuncture services most plans can be direct billed but please check first to make sure.

Payment Policy

• All payments must be made at time of service. Please check your private insurance plans as many extended plans cover manual osteopathy, acupuncture and massage therapy.
• Clients must give 24 hours notice of cancellation or they will be charged a missed appointment fee of $60. Missed appointment fees are not covered by your insurance.